Tailored programmes and evidence-based care
We ensure that every person has the opportunity to achieve the best possible outcomes and take steps towards recovery.
Delivering positive outcomes for the individuals in our care
We constantly strive to deliver innovative treatment programmes, which demonstrate real and lasting results. Within Priory as a whole, we use a range of outcome metrics to measure progress against treatment goals. This motivates and challenges the individual, and ensures that every stage of their treatment is effective and appropriate to their needs.
This year, the Quality Account for our healthcare services set out the evidence of Priory’s commitment to providing high quality services, as well as our ambitions to continue to deliver such care in the future, through ongoing improvement. Some of our quality achievements in 2018-19 include:
- 97% of mental health and addiction patients felt that staff were caring, supportive and had communicated well with them
- 94% of mental health and addiction patients were satisfied with the overall quality of the care that they received
We consistently make excellent progress in meeting our objective to provide safe, high quality and effective services to each and every individual who seeks support with us.
In addition, we have recently introduced the Doctify reviewing system to our services, allowing patients to rate and review the care that they received at any one of our treatment hospitals and centres. We are committed to using this information to continuously build upon the quality and expertise that we can provide.